Frequently Asked Questions

Is Cash on Delivery (COD) available?

Yes, COD is available across Pakistan. Our team will call to confirm your order before dispatch.

How long does delivery take?

Orders are typically delivered within 3-5 business days after order confirmation.

Can I return or exchange a product?

Since fabric is sold as-is and cannot be re-sold once opened, we only accept returns for damaged or wrong items received. Please contact us within 24 hours of delivery.

How can I place an order?

You can order directly through our website, or message us on WhatsApp for assistance.

Can I cancel my order?

You can cancel orders at any time before the order has been processed.

Do you offer free delivery?

Yes, free delivery is available on orders above Rs. 5,000. Orders below this amount have a standard delivery charge.

How do I know my fabric length is correct?

Each product page lists exact shirt, trouser, and dupatta measurements. Message us on WhatsApp if you need help choosing.

What payment methods do you accept?

We accept Cash on Delivery and Direct Bank Transfer (bank account details provided at checkout).

How do I contact you for support?

You can reach us via WhatsApp, our Contact page, or email — whichever is easiest for you.